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booking regulations
Booking regulations
Art. 1 (Length of stay) - Our housing units and pitches can be booked for weekly periods**
The start and end of the period vary depending on the type of resource being booked.
We invite you to carefully evaluate the type of resource chosen and the period for which it can be booked by consulting the price list and our website. You can check the availability of the resource you are interested in by contacting our Booking Centre or through our website.
** In low season, it is possible to book weekends and short stays (minimum of 2 nights) upon agreement with management.
Art. 2 (Booking request - Deposit required) - In order to make your reservation request valid and effective, a confirmation deposit is required in the amount that will be indicated by the Company (unless otherwise indicated, the deposit is understood to be € 300.00).
The payment can be made by Visa or Mastercard (only through our website) or by bank transfer* containing the specification of the number of the provisional booking you have been assigned in favour of:
Beneficiary : Bibione Mare S.p.a. – Camping Capalonga
Bank details at Crédit Agricole Italia
IBAN: IT 24 U 06230 36240 000015437527
BIC (SWIFT) Code: CRPPIT2PXXX
In case of bookings and payments made directly at the campsite, cash payments (in Italian currency) are allowed only within the limits allowed by the law in force.
*Bank commission will be charged to the guests.
** Any invoice has to be requested at the moment of the reservation before the deposit is paid.
Art. 3 (Booking confirmation) - After the payment of the deposit, you will receive a confirmation of your booking via email from the campsite, which will become final and binding for Bibione Mare S.p.a.
Art. 4 (Booking fees) - All bookings are subject to a charge of € 15.00 for booking fees which will be added to the final bill at the end of the stay. This amount is in any case due and is not refundable even in the event of subsequent withdrawal.
Art. 5 (Type of Resource) - With the final confirmation of the booking by the campsite, the type of accommodation and the period of stay shall be guaranteed. Requests for specific pitches or specific housing units chosen by the guest will be taken into consideration as far as possible. Management reserves the right to change the number of resources assigned, having the right to provide a pitch or a housing unit with similar characteristics to the one chosen by the customer.
Art. 6 (Delayed arrivals and early departures) – An arrival outside of the booked date, as well as an early departure of the guest, shall entail the full charge of the resource, as per the booked period.
Art. 7 (Check-in) - The pitches are available for assignment from 1:00 pm on the day booked, and the booked housing units are available for delivery from 4:30 pm on the day booked.
An extra charge of € 60.00 will be made for early delivery of housing units at 12:30 pm.
The request must be made at the time of booking.
The housing unit will be kept at the guest's disposal until 1:00 pm of the day following the day indicated in the booking confirmation, then - in case of no-show of the guest and in default of communication by the same - it can be rented to third parties, at the discretion of the campsite.
Art. 8 (Deposit) - For the housing units, a deposit of € 75.00 will be requested upon arrival to guarantee the correct use of the unit and its return in the state in which it was delivered and complete with its equipment. The amount will be returned on departure if no damage or missing equipment is detected by the control staff.
The accommodation must be left in a perfectly clean condition, as delivered. The charge for cleaning (not carried out or not completely carried out by the guest) amounts to € 100.00.
Art. 9 (Check-out) - Departures regarding the housing units must take place by 10:00 am on the scheduled day. Departures for pitches must take place by 12:00 noon. Possible extensions of stays can be agreed with Management. Departure after the indicated time implies the charge of an additional day, unless otherwise agreed with Management.
Art. 10 (Cancellations) - Any cancellations must be communicated in writing (to the campsite’s email address) indicating THEIR BANK DETAILS (IBAN). Only cancellations received at least 30 days before the start of the stay will entitle you to a refund of the deposit minus € 50.00 as a penalty.
Cancellations received outside of the above terms do not give the right to a refund of the deposit, and the Management reserves the right to request payment of the entire amount due for the stay booked. In case of valid cancellation the deposit will be refunded by Bibione Mare S.p.a. within 30 (min.) - 60 (max.) days from the request of the guest.
Please note that the “starting date of the stay” is the date indicated in the original booking, and that in case of change of booking or issue of a voucher the right of cancellation is expressly excluded.
For those who have requested a voucher for the medical emergency in 2020 for an amount equal to the deposit paid, they must use it no later than the 2021 summer season. The voucher in question, which is identified by a progressive number and the suffix /COV, is not convertible into money, does not provide for any reimbursement, and does not give the right to change.
Art. 11 (Balance) - Payment of the balance due for the stay must be made, at the latest, by the day before departure, during the opening hours of the cash office. For any balances by bank transfer, pursuant to agreements with the camp cash office must be made with adequate notice.
Art. 12 (Payments in cash) Please note that there are specific regulatory limits for payments in cash. Any payment of an amount exceeding the regulatory limits in force may only be made by traceable means and in accordance with the provisions of the law.
The start and end of the period vary depending on the type of resource being booked.
We invite you to carefully evaluate the type of resource chosen and the period for which it can be booked by consulting the price list and our website. You can check the availability of the resource you are interested in by contacting our Booking Centre or through our website.
** In low season, it is possible to book weekends and short stays (minimum of 2 nights) upon agreement with management.
Art. 2 (Booking request - Deposit required) - In order to make your reservation request valid and effective, a confirmation deposit is required in the amount that will be indicated by the Company (unless otherwise indicated, the deposit is understood to be € 300.00).
The payment can be made by Visa or Mastercard (only through our website) or by bank transfer* containing the specification of the number of the provisional booking you have been assigned in favour of:
Beneficiary : Bibione Mare S.p.a. – Camping Capalonga
Bank details at Crédit Agricole Italia
IBAN: IT 24 U 06230 36240 000015437527
BIC (SWIFT) Code: CRPPIT2PXXX
In case of bookings and payments made directly at the campsite, cash payments (in Italian currency) are allowed only within the limits allowed by the law in force.
*Bank commission will be charged to the guests.
** Any invoice has to be requested at the moment of the reservation before the deposit is paid.
Art. 3 (Booking confirmation) - After the payment of the deposit, you will receive a confirmation of your booking via email from the campsite, which will become final and binding for Bibione Mare S.p.a.
Art. 4 (Booking fees) - All bookings are subject to a charge of € 15.00 for booking fees which will be added to the final bill at the end of the stay. This amount is in any case due and is not refundable even in the event of subsequent withdrawal.
Art. 5 (Type of Resource) - With the final confirmation of the booking by the campsite, the type of accommodation and the period of stay shall be guaranteed. Requests for specific pitches or specific housing units chosen by the guest will be taken into consideration as far as possible. Management reserves the right to change the number of resources assigned, having the right to provide a pitch or a housing unit with similar characteristics to the one chosen by the customer.
Art. 6 (Delayed arrivals and early departures) – An arrival outside of the booked date, as well as an early departure of the guest, shall entail the full charge of the resource, as per the booked period.
Art. 7 (Check-in) - The pitches are available for assignment from 1:00 pm on the day booked, and the booked housing units are available for delivery from 4:30 pm on the day booked.
An extra charge of € 60.00 will be made for early delivery of housing units at 12:30 pm.
The request must be made at the time of booking.
The housing unit will be kept at the guest's disposal until 1:00 pm of the day following the day indicated in the booking confirmation, then - in case of no-show of the guest and in default of communication by the same - it can be rented to third parties, at the discretion of the campsite.
Art. 8 (Deposit) - For the housing units, a deposit of € 75.00 will be requested upon arrival to guarantee the correct use of the unit and its return in the state in which it was delivered and complete with its equipment. The amount will be returned on departure if no damage or missing equipment is detected by the control staff.
The accommodation must be left in a perfectly clean condition, as delivered. The charge for cleaning (not carried out or not completely carried out by the guest) amounts to € 100.00.
Art. 9 (Check-out) - Departures regarding the housing units must take place by 10:00 am on the scheduled day. Departures for pitches must take place by 12:00 noon. Possible extensions of stays can be agreed with Management. Departure after the indicated time implies the charge of an additional day, unless otherwise agreed with Management.
Art. 10 (Cancellations) - Any cancellations must be communicated in writing (to the campsite’s email address) indicating THEIR BANK DETAILS (IBAN). Only cancellations received at least 30 days before the start of the stay will entitle you to a refund of the deposit minus € 50.00 as a penalty.
Cancellations received outside of the above terms do not give the right to a refund of the deposit, and the Management reserves the right to request payment of the entire amount due for the stay booked. In case of valid cancellation the deposit will be refunded by Bibione Mare S.p.a. within 30 (min.) - 60 (max.) days from the request of the guest.
Please note that the “starting date of the stay” is the date indicated in the original booking, and that in case of change of booking or issue of a voucher the right of cancellation is expressly excluded.
For those who have requested a voucher for the medical emergency in 2020 for an amount equal to the deposit paid, they must use it no later than the 2021 summer season. The voucher in question, which is identified by a progressive number and the suffix /COV, is not convertible into money, does not provide for any reimbursement, and does not give the right to change.
Art. 11 (Balance) - Payment of the balance due for the stay must be made, at the latest, by the day before departure, during the opening hours of the cash office. For any balances by bank transfer, pursuant to agreements with the camp cash office must be made with adequate notice.
Art. 12 (Payments in cash) Please note that there are specific regulatory limits for payments in cash. Any payment of an amount exceeding the regulatory limits in force may only be made by traceable means and in accordance with the provisions of the law.